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Online training courses available for non-credit.
University of Phoenix offers a wealth of training courses you can take to upgrade job skills or explore new areas of knowledge. While these courses do not apply to a particular degree, they can significantly enhance your professional expertise and further your own education. Earn Continuing Education credit online.We offer a variety of training courses online that may qualify you to earn continuing education units (CEUs) in your profession. These courses are designed to upgrade your skill sets and keep you abreast of the latest trends and techniques in your field. How it works.With our asynchronous format, students participate at the times that fit their schedule. They download course materials, review them off-line, then interact with the instructor and classmates through e-mails and newsgroups. They also collaborate in small groups to complete projects that apply to their job or company. Students have access to relevant Web sites, multimedia presentations and the University of Phoenix Library. Throughout the training, the instructor provides feedback and guidance. Except where noted, we offer a series of three courses in each professional area that round out your learning and skill acquisition. Each course lasts three weeks, and requires approximately five hours of study per week. Students must log on at least twice a day for five days, but they can participate whenever they want, day or night. Time commitment.Each course lasts three weeks, and requires approximately five hours of study per week, including online and offline time. Students must post at least two messages per day, five days a week. Cost of courses.Tuition for each course is $400 per person. A minimum of 8 participants is required. Course listings.Management and Leadership Series These management and leadership training courses provide an overview of effective organizational and supervisory practices. Participants will learn the differences between management and leadership, how they relate to each other, and how they can be combined to achieve business and organizational goals in today’s dynamic workplace. This management and leadership training courses will help managers at all levels to develop or revitalize their management style, to better define and achieve objectives, motivate employees to higher performance, and manage and anticipate change. The curriculum can be tailored to your specific industry or organization, incorporating readings, discussions and projects that address your needs. Project Management Series These project management training courses provide an overview of the typical project life cycle, its phases, functions and terminology. Participants learn the tools and concepts associated with successful project management throughout the project life cycle, including the manager’s role in project selection, design and execution. Participants will gain the knowledge and skills needed to complete projects on time, on budget and on target with maximum efficiency and minimum risk. Curriculum in project management training courses can be tailored to your specific industry or organization, incorporating readings, discussions and projects that address your needs. Finance for Non-Financial Managers Series From front-line supervisor to CEO, managers at every level can improve their effectiveness with a better understanding of financial systems. Knowledge of accounting and finance is key to strategic decision-making, forecasting, investment, budgeting and control of resources. This training series introduces the non-financial manager to the purpose and function of financial management systems. Participants will gain a basic knowledge of the tools and techniques needed to apply financial information toward achieving organizational goals, with greater efficiency and profit. The curriculum can be tailored to your specific industry or organization, incorporating readings, discussions and projects that address your needs. Strategic Marketing Series This series provides students with a thorough understanding of the marketing mix (product, price, promotion, distribution) and how it is used to create competitive advantage. You will apply these concepts to assess and refine the effectiveness of your organization’s marketing strategies and account management programs. This will be accomplished by integrating a foundation-level review of a firm's customers, products, competitors, markets, resources and technology with the study of strategic marketing principles. Call Center Management Series This training series provides a framework to improve the performance of virtually any inbound call center. Each course focuses on one of three key areas: People, Technology and Management Strategy. You will cover the tools and techniques for hiring, training, motivating and managing people in a call center. You will also examine the forces that affect service levels, employee performance, and customer satisfaction, and learn ways to achieve service and quality goals in a dynamic environment. The series will also provide useful tools for selecting technologies that can increase performance and reduce costs. The curriculum can be tailored to your specific industry or organization, incorporating readings, discussions and projects that address your needs. Mediation for Managers Series This series offers a framework for the effective resolution of disputes in the workplace. With effective conflict resolution, employers can expect to see enhanced performance, improved productivity, and greater employee satisfaction. Through a combination of theory and practical application, participants will learn to quickly identify problems and apply appropriate mediation and negotiation techniques to resolve conflict. In all cases, an emphasis is placed on achieving a win-win outcome, and preventing recurrence. Participants will also refine their listening, communication, problem-solving and interpersonal skills. The curriculum can be tailored to your specific industry or organization, incorporating readings, discussions and projects that address your needs. Executive Management Series What if all your managers and supervisors were MBA’s? Would it mean more strategic decisions, better coordination among departments, more efficient operations? That’s the idea behind the Executive Management Development (or the Mini-MBA) training series. Covering five critical management areas, this series can prepare all your managers to think like MBA’s with a workable knowledge of the terms, techniques and tools used by MBA graduates to improve business productivity and profit. This series develops managers who can excel in the increasingly complex business world, analyze more data in less time, recognize opportunities, make strategic business decisions and better manage an organization and its personnel. The coursework culminates with the creation of a management strategy or project that applies the training to your company. Business Writing that Works Clear, concise writing can make every manager in your company more organized, persuasive and effective. By improving their writing skills, your managers also become better thinkers, problem-solvers, and leaders. This online business writing course will empower your staff to improve everything they write – memos, letters, e-mails, reports, speeches, plans, and other business papers. Participants will learn to write with clarity, precision and the forceof logic. They will learn to organize their thoughts, target their audience, and choose an appropriate format to deliver a message with maximum impact. Using hands-on practice sessions, participants will develop a writing style that’s vigorous, direct and personal. They will also learn to avoid redundancy, inconsistency and confusion in everything they write. Throughout the course, the basics of grammar, punctuation and syntax will be reviewed. The curriculum for this online business writing course can be further tailored to your specific industry or organization, incorporating readings, discussions and projects that address your needs. For more information about our Corporate Online Training program, including application and enrollment, contact University of Phoenix toll-free at 1-800-366-9699. |
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